Public adjusting in Tigard, OR for wind, flood and water damage claims
Acuity Adjusters handles insurance claims for Tigard property owners, from 1960s ranches in Metzger to newer homes on Bull Mountain. Windstorms, local flooding along Fanno Creek and the Tualatin River, and winter power outages are hazards the city plans for, and each can leave an insurer arguing about what caused the damage. You pay nothing up front: we are paid only when you are paid.
We answer our phones 24/7/365. Licensed public adjusters for Oregon, Washington and California.
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Who we help in Tigard
Our Tigard clients include:
- Homeowners in central Tigard, Metzger and Summerfield, and on Bull Mountain, Cooper Mountain and Bonita
- Owners in the condominium and patio-home communities of neighboring King City, and landlords with rentals across Tigard
- Shop and office owners in downtown Tigard, the Tigard Triangle and along Pacific Highway and Hall Boulevard
It does not matter whether the insurer has already paid part of the claim or refused it outright.
The public adjusters who handle your claim
Delano Howell, founder and public adjuster
A Stanford University graduate and former NFL starting safety with the Indianapolis Colts, Delano has eight years of adjusting experience advocating for policyholders.
Randy Gower, public adjuster, appraiser and umpire
Nearly 30 years in adjusting: Claim Supervisor with COUNTRY Financial over seven offices in Oregon and Washington, more than 17 years as an Executive Adjuster with Adjusters International, and owner of Gower Adjusting and Appraisal Services since 2000.
Every client gets a dedicated claim adjuster, so you always know who is handling your file. Meet the team or verify our California license.
Tigard claim profile
The City of Tigard annex to the March 2023 Washington County Natural Hazard Mitigation Plan records these events:
Windstorms, April 2017 and April 2022
On April 7, 2017, weather stations across the area recorded gusts of 60 to 75 mph; trees came down and property throughout Tigard was damaged. On April 30, 2022, a short-lived gustnado tore the roofs off the dugouts at a youth baseball field during a game. Wind that lifts shingles or drops a limb on a roof is a storm damage claim.
Local flooding, April 2019
Local flooding on April 8 to 11, 2019 disrupted emergency routes and damaged stream banks and outfalls. The plan names SW Dartmouth Street, SW Tigard Street, SW North Dakota Street and SW Tiedeman Avenue among streets that floodwater may block, and counts 59 structures in Tigard exposed to a 1% annual chance flood. Only 12 flood insurance claims had been paid in the city, for a total of $170,962.
Snow and outages, January 2020
On January 5, 2020, about an inch of snow fell across the county and parts of the region lost power for up to five days; in Tigard, trees and power lines were damaged and road and water infrastructure was hit. Long outages are when pipes freeze, so read about water damage claims if a pipe burst.
Tigard emergency and repair contacts
These Tigard contacts help in an emergency or once repairs begin:
- Emergency Services: Dial 911 for immediate danger.
- Fire Department: Tualatin Valley Fire & Rescue serves Tigard.
- City Building Permits: Repair work usually requires permits from the Tigard Permit Center.
- Policyholder Rights: Review the Oregon DFR consumer help page.
How we price a Tigard loss
Every Tigard estimate we write is priced at local labor and material rates and backed by photos, moisture readings and a complete proof of loss; the steps are explained on our water damage, fire damage, storm damage and vandalism and theft pages.
Where we work
In Oregon, the Division of Financial Regulation licenses public adjusters and helps consumers with insurance problems. Besides Tigard, we serve policyholders across Oregon, Washington and Southern California; see all of our service areas.
Tigard claim questions
My Tigard street flooded but my home is outside the mapped floodplain. Is it covered?
It depends on how the water got in. The county plan notes that parts of Tigard outside the mapped floodplains also flood from local storm water drainage. Surface flooding is normally excluded unless you carry flood insurance, but water entering through storm damage to the roof is a different cause, and drain backup is covered when your policy has that endorsement, so we document the cause carefully.
Who pays when wind brings a tree down on a Tigard home?
Your own homeowners policy normally pays for damage to your house, even when the tree came from a neighbor’s yard. After the April 2017 windstorm, with gusts of 60 to 75 mph, trees came down across the area; we check the roof, framing, gutters and fences, not only the spot where the tree landed.
Are burst pipes after a Tigard winter outage covered?
Usually, if the pipe burst suddenly and you took reasonable care to keep the home heated or the water shut off. When parts of the region lost power for up to five days in January 2020, the risk of freezing rose; we document how and when the pipe failed so the insurer cannot call it long-term seepage.
How much does a public adjuster cost in Tigard?
Nothing up front. Our fee is a percentage of your claim, and we are paid only when your insurance company pays you.
Talk to a Tigard public adjuster about your claim
Tell us what happened. We’ll tell you what your policy owes you.
Call us any time, or send your claim details with the form. The first conversation is free.