Bothell, WA public adjuster for storm, snow-load and slide claims
Acuity Adjusters takes Bothell claims on both sides of the King-Snohomish county line, from Canyon Park and North Creek to Norway Hill, Queensborough and downtown. The city’s hazard plans record roof collapses in the 2008-09 winter, a three-day downtown outage after the November 2024 windstorm and rainy-season landslides in southwest Bothell, and each of those losses is argued differently. You pay nothing up front: we are paid only when you are paid.
We answer our phones 24/7/365. Licensed public adjusters for Oregon, Washington and California.
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Who we help in Bothell
Bothell clients we represent include:
- Homeowners in southwest Bothell, including Valhalla, Brentwood, Woodcrest and the Riverside Drive area, where the city has recorded landslides
- Families on Norway Hill and in Queensborough, Amber Ridge and Canyon Park
- Condo associations, landlords and business-park owners downtown and in the North Creek Valley
Call before you file, while the adjuster is still working, or once you have a denial in hand.
The public adjusters who handle your claim
Delano Howell, founder and public adjuster
A Stanford University graduate and former NFL starting safety with the Indianapolis Colts, Delano has eight years of adjusting experience advocating for policyholders.
Randy Gower, public adjuster, appraiser and umpire
Nearly 30 years in adjusting: Claim Supervisor with COUNTRY Financial over seven offices in Oregon and Washington, more than 17 years as an Executive Adjuster with Adjusters International, and owner of Gower Adjusting and Appraisal Services since 2000.
Every client gets a dedicated claim adjuster, so you always know who is handling your file. Meet the team or verify our California license.
Bothell claim profile
Bothell’s annex to the 2025-2030 King County hazard mitigation plan, and the 2019 annex before it, record these local events:
Snow, ice and roof collapses, winter 2008-09
From December 12, 2008 to January 5, 2009, extreme cold followed by snow and then rain caused many collapsed structures in Bothell, according to the 2019 annex. The city’s preliminary damage assessment came to $361,000, and the event qualified under federal disaster DR-1825.
Windstorm, November 19 to 21, 2024
The November 2024 windstorm brought down trees and power lines across Bothell, left many roads impassable and cut power to most of downtown for three days, the 2025 annex says. A federal disaster declaration was requested and denied. Trees on a house and wind-torn roofing are storm damage claims.
Rainy-season landslides in southwest Bothell
About 7.88% of Bothell’s land lies in potential landslide areas, and the southwest part of the city, mainly south of SR 522 and west of I-405, sees localized slides during the rainy season. Valhalla, Brentwood, Queensborough, Norway Hill and both Riverside Drives are among the areas with recorded landslides.
Help in Bothell after a loss
Bothell numbers and offices worth saving:
- Emergency: Dial 911 for immediate danger.
- Fire response: Bothell Fire & EMS serves most of the city.
- Permits for repairs: Rebuilding work is permitted through the Bothell Permit Center.
- State insurance help: Review the OIC instructions for filing a homeowner insurance claim.
How a Bothell claim gets priced
We measure and photograph Bothell damage before cleanup removes the evidence, price it at current Puget Sound contractor rates and stay on the insurer until the payment matches the scope; read our water damage, fire damage, storm damage and vandalism and theft pages for how each is handled.
Where we work
In Washington, the Office of the Insurance Commissioner licenses public adjusters and explains how to file a home insurance claim. Because Bothell straddles two counties, we work on both sides of the line and across Washington, Oregon and Southern California; see our service areas.
Bothell claim questions
My Bothell roof caved in under snow. Is that covered?
Collapse from the weight of snow or ice is a covered cause in most homeowners policies, though insurers often argue wear or hidden decay instead. During the 2008-09 winter Bothell recorded many collapsed structures and a $361,000 preliminary damage assessment, so we document the load, the framing and the timing early.
Is landslide damage in southwest Bothell covered?
Earth movement is excluded from most homeowners policies. A broken pipe, a falling tree or water damage in the same event may still be covered, and we separate those causes. The city lists Valhalla, Brentwood, Queensborough and the Riverside Drive area among places with recorded slides.
Which permit office do I use if my Bothell home is in Snohomish County?
The City of Bothell Permit Center handles building permits for addresses inside city limits in both counties. Homes in unincorporated areas outside the city apply to the county instead.
How much does a public adjuster cost in Bothell?
Nothing up front. Our fee is a percentage of your claim, and we are paid only when your insurance company pays you.
Talk to a Bothell public adjuster about your claim
Tell us what happened. We’ll tell you what your policy owes you.
Call us any time, or send your claim details with the form. The first conversation is free.