Schedule A Free In-Home Consultation

How To Reach Acuity Adjusters About Your Claim

To reach Acuity Adjusters, fill in the form on this page with your name, phone number, the type of damage and a short message, and our team will contact you to schedule a free in-home consultation. Acuity Adjusters is a team of public adjusters who represent property owners, not the insurance company, on water, fire, smoke, storm, theft and vandalism claims for homes and commercial buildings.

What To Include When You Contact Us

The more we know at the start, the more useful the first conversation is. Choose the type of damage that best matches your loss, and use the message box to tell us when it happened, which rooms or areas are affected and whether you have already opened a claim with your insurer. If you have photos, the form lets you upload them, which helps us understand the scope before we meet. Letters or emails from your insurance company, including a denial, are worth mentioning too.

What Happens At The Free Consultation

At the in-home consultation we look at the damage and talk through your policy and your claim. If you decide to work with us, you get a dedicated claim adjuster as your single point of contact. Our role is to document the loss, price the repairs and negotiate the settlement on your behalf, so you are not left to deal with the insurer’s adjuster alone. You can read more about each claim type on our water damage claims, fire damage claims, storm damage claims and vandalism and theft claims pages.

Areas We Serve

Acuity Adjusters works with property owners in Oregon and Washington, including Portland, Beaverton, Vancouver, Tacoma, Bellevue and Everett, and across Southern California. See the full list on our service areas page, the California public adjuster services page for Southern California cities, or California wildfire claims if your loss was caused by a wildfire. To meet the people behind the firm, visit about Acuity Adjusters.

Contact Acuity Adjusters FAQ

Is the consultation free?

Yes. The consultation offered on this page is a free in-home consultation to look at the damage and discuss your claim.

What types of damage can I contact you about?

The form covers water, fire, smoke, storm and theft damage, with an Other option for losses that do not fit those categories, such as vandalism.

Can I contact you if my claim was denied?

Yes. Mention the denial in your message and keep the letter from your insurer. Acuity Adjusters works for policyholders, and the denial is useful information for the consultation.