
Public adjuster service areas in Oregon and Washington
Acuity Adjusters works for property owners in 23 Oregon and Washington cities, not their insurance companies. Choose your city below for its local claim history and resources, or send us your claim details now. You pay nothing up front: we are paid only when you are paid.
We answer our phones 24/7/365. Licensed public adjusters for Oregon, Washington and California.
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When property damage occurs, you need an experienced advocate who understands the local landscape and will fight for the settlement you deserve. Acuity Adjusters is proud to provide expert claims assistance to homeowners and businesses throughout the Pacific Northwest. From comprehensive damage assessments to negotiating with insurance companies, our team is dedicated to protecting your interests every step of the way. We bring professional, reliable adjusting services directly to communities across the greater Seattle, Portland, and Vancouver metropolitan areas.
Oregon cities we serve
Washington cities we serve
We also take claims in Southern California; see our California public adjuster services.
The public adjusters who handle your claim

Delano Howell, founder and public adjuster
A Stanford University graduate and former NFL starting safety with the Indianapolis Colts, Delano has eight years of adjusting experience advocating for policyholders.

Randy Gower, public adjuster, appraiser and umpire
Nearly 30 years in adjusting: Claim Supervisor with COUNTRY Financial over seven offices in Oregon and Washington, more than 17 years as an Executive Adjuster with Adjusters International, and owner of Gower Adjusting and Appraisal Services since 2000.
Every client gets a dedicated claim adjuster, so you always know who is handling your file. Meet the team or verify our California license.
When severe weather, fire, or sudden water damage disrupts your life or business, the aftermath can be incredibly stressful. Dealing with the confusing language and complex requirements of an insurance claim shouldn’t add to your burden. At Acuity Adjusters, we level the playing field. As licensed public adjusters, we work exclusively for you—the policyholder—never the insurance company. Our mission is to accurately document your loss, handle the extensive paperwork, and negotiate aggressively to ensure you receive the maximum settlement you are entitled to under your policy.
Comprehensive Property Damage Representation
Whether you are a homeowner facing devastating smoke damage or a business owner dealing with a flooded commercial facility, we have the specialized knowledge to manage claims of all sizes. Insurance companies frequently attempt to minimize their financial exposure by offering quick, lowball settlements. Acuity Adjusters steps in to conduct a thorough, independent investigation of your property damage. Our focus is on taking the weight off your shoulders, allowing you to focus on your family or your daily operations while we fight for a fair and equitable resolution.
Benefits Of Working With Acuity Claims Group
WHY CHOOSE US01
Higher Settlement Offers
We have collected tens of thousands more than the initial offers for our clients
02
Faster Claim Resolution
Our experienced adjusters will speed up the claim settlement process drastically
03
No Upfront Payment or Out-Of-Pocket Expenses
We only get paid once you receive payment from your insurance company.

25+
YEARS OF
EXPERIENCE
Policyholders who hired public adjusters (PA) for non-catastrophe claims received 574% more money than those who did not hire a PA. Policyholders who hired public adjusters for hurricane claims received 747% more money.
The Acuity Adjusters Process: How We Maximize Your Claim
We believe in a transparent, thorough, and aggressive approach to claims management. When you partner with us, here is what you can expect:
- Comprehensive Property Inspection: We conduct our own independent, detailed inspection of the damage, often utilizing advanced technology to uncover hidden issues that the insurance company’s adjuster may have “missed.”
- Meticulous Documentation & Estimating: We compile a massive file of evidence, including 3D imaging, structural engineering reports (if needed), and highly detailed line-item repair estimates reflecting true local market costs.
- Policy Analysis: We read the fine print of your specific insurance policy to identify all possible avenues of coverage, ensuring you claim every dollar you are entitled to.
- Aggressive Negotiation: We take over all communication with your insurance provider. We present our indisputable evidence and negotiate fiercely until a fair, equitable settlement is reached.
See how we handle water damage, fire damage, storm damage and vandalism and theft claims.
Service area questions
Which Oregon and Washington cities do you cover?
We have local pages for 8 Oregon cities and 15 Washington cities, listed above, each with that city’s claim history and resources. If your property is somewhere else in Oregon or Washington, call us or send your claim details and we will tell you whether we can take your claim.
What does a public adjuster do?
A public adjuster works only for you, the policyholder. We document your loss, interpret your policy, prepare the claim, and negotiate with your insurance company to pursue a fair settlement, the opposite of the adjuster the insurer sends.
How much does a public adjuster cost?
Nothing up front. Our fee is a percentage of your claim, and we are paid only when your insurance company pays you.
Who licenses public adjusters in Oregon and Washington?
In Oregon, the Division of Financial Regulation licenses public adjusters and helps consumers with insurance problems. In Washington, the Office of the Insurance Commissioner licenses public adjusters and explains how to file a home insurance claim.
Ready to Get the Settlement You Deserve?
Don’t let the insurance company dictate the value of your loss. If you have suffered property damage in any of our service areas, contact Acuity Adjusters today for a free, no-obligation claim review. We will evaluate your situation, explain your options, and help you take the first step toward a full recovery.
Talk to a public adjuster about your Oregon or Washington claim
Tell us what happened. We’ll tell you what your policy owes you.
Call us any time, or send your claim details with the form. The first conversation is free.