Meet The Acuity Adjusters Team
LICENSED PUBLIC ADJUSTERS · OREGON, WASHINGTON & CALIFORNIA
STANFORD UNIVERSITY
FORMER NFL SAFETY INDIANAPOLIS COLTS
8 YEARS IN CLAIMS ADJUSTING INDUSTRY
Delano Howell
Founder, Public AdjusterA Stanford University graduate and former NFL starting safety with the Indianapolis Colts, Delano Howell has always pursued excellence at the highest level. With eight years of adjusting experience, he brings that same discipline and drive to advocating for policyholders — making sure they are treated fairly, with dignity, and receive the settlement they are entitled to under their policy.
Delano also understands that great results come from building a great team. He believes strong leaders surround themselves with people whose knowledge and experience complement, and often exceed, their own.
Strong leaders surround themselves with people whose knowledge and experience exceed their own.
Randy Gower
Public Adjuster, Appraiser & UmpireRandy has spent nearly three decades in the adjusting industry, with experience on both sides of the insurance claim process. Early in his career, he served as a Claim Supervisor with COUNTRY Financial, overseeing seven remote offices across Oregon and Washington. He later owned an independent adjusting company before moving into public adjusting, where he has spent more than 25 years representing residential and commercial policyholders.
He spent over 17 years as an Executive Adjuster with Adjusters International, and has owned Gower Adjusting and Appraisal Services since 2000 — specializing in public adjusting, consulting, appraisal, and umpire services.
That combination of carrier-side experience, public adjusting expertise, and decades of leadership gives Randy a rare understanding of how claims are evaluated, negotiated, and resolved.
NEARLY 30 YEARS IN ADJUSTING
25+ YEARS REPRESENTING POLICYHOLDERS
PUBLIC ADJUSTING · APPRAISAL · UMPIRE
Residential and commercial losses.
WHAT WE HANDLEEvery file is handled personally, from first inspection through final settlement.
Water damage
Burst pipes, flooding and slow leaks — including the hidden damage insurers routinely miss.
Fire & smoke damage
Smoke reaches further than flame. We document the whole loss, contents included.
Storm damage
Wind, hail, rain and snow load — roof, envelope and interior damage together.
Vandalism & theft
Policy language on theft and vandalism is narrow. We build the claim to fit it.
Tell us what happened. We’ll tell you what your policy owes you.
START HEREThe first conversation is free, with no upfront cost. We are only paid once you are paid by your insurance company.